Finding the Best Online Fax Service For Your Business

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Given all the different internet or online fax services available, finding the best or most suitable one for your business will take some work on your part. First, you must realize that sending faxes online is simply using your email system and web access to send and receive all your faxes. It is a form of “cloud computing” in which your faxing tasks are outsourced to a third-party server or provider.

What confuses many people, online fax is known by many names … email fax, web fax, fax to email, Internet fax, virtual fax, computer fax, and even email fax. Basically, online faxing brings all your faxes into the modern world and connects you to your computer and the web. It has become so popular due to low start-up costs, but mainly because it is cheaper and more convenient than the old way of faxing. In addition, it is completely mobile, as you can send / receive your faxes anywhere and at any time.

Replace your old office fax machine with a virtual fax machine operated by your chosen fax provider who acts on your behalf to handle all your faxes. Once you sign up, you are provided with a local or toll-free fax number and an online interface or account. You don’t need an additional fax phone line as everything is done online and through your computer or, for that matter, any mobile device that is connected to the network. Your faxes are sent as email attachments.

However, since this is a long-term ongoing business expense, you need to be very careful when choosing your online fax service. You want the best service that perfectly suits your needs. Above all, you want a fax service that offers superior support and help when needed. Plus, you want a service that is perfectly scalable to fit your growing business Cheap faxing options.

How do you choose the best online fax service?

Perhaps one of the best solutions or options is to try a service before buying it. Fortunately, almost all the major online fax providers provide you with this option, so you can easily verify the reliability of the service and the quality of the support that should be available 24/7. Simply put, you want a service that is reliable and well supported.

What you will also have to consider is not only the fax provider, but also the type of fax plan you want. Most providers have different plans with different rates and different fax numbers that you can send / receive each month. The average is around 300 pages combined, but some providers even have unlimited plans, but these will be more expensive. Also, regardless of the fax plan or provider you choose, you should also check the excess price for each fax, which can range from 3 cents to 10 cents or more per additional fax. Some companies also charge by the minute, so you should check this rate; Normal fax is supposed to take 1 minute, however multi-page faxes may take longer.

Another issue you should also check is scalability. Is the fax service fully scalable to meet your growing needs? Can you quickly increase or decrease the number of fax lines or accounts you will need? One of the great benefits of using online faxing is that there is no direct hardware to install (additional fax phone lines or fax machines) as everything is web-based.

Also, another important question concerns whether you can “transfer” your current fax number to an online fax service. Many of these fax providers allow you to “forward” your number, but there is generally a charge for this service. If your fax number is widely distributed to your business contacts and clients; so this charge is a minor expense considering the amount of business you could lose with a modified fax number.

If faxing (sending a fax to a large group of contacts) is important to your business, you should check to see if the provider you chose has this option. Many of the major fax providers offer this service, but not all, so check before signing on the dotted line.

One last thing you have to check is the availability of a corporate plan. Many fax providers, even the smallest and lesser known ones, have corporate plans specially designed for your business or company. Many work one-on-one directly with their corporate clients to provide a personalized fax service that is perfectly tailored to their faxing needs and requirements.


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